We are hiring a Management Consultant to help ING solve complex transformation challenges at enterprise level. This role sits at the point where strategy, operating model and execution meet. You will help leaders make better decisions on how ING organises, governs and improves its way of working so that strategic ambitions can be delivered in a practical and controlled way.
You will structure ambiguous problems, assess facts and data, develop clear recommendations, and support leaders in turning decisions into implementation. The work can range from strategy and target operating model design to governance, performance improvement and major change initiatives. In all cases, the purpose is the same: bring clarity, rigour and momentum to topics that matter to the bank.
Examples of the type of work you might do include:
Defining a functional strategy or target operating model for a priority domain in COO, Retail or one of the Group Functions like Finance or Risk.
Assessing the impact of new regulations, market trends or internal performance issues on bank priorities
Designing governance, decision-making, team structures or delivery processes to improve execution
Building business cases, management storylines and implementation plans for senior stakeholders
Improving value propositions to better meet customer or internal stakeholder needs
The team
You will join ING’s Global Consulting team, the in-house consultancy within COO Tech & Transformation. The team combines management consulting and technology consulting capabilities and works across the bank on high-priority topics. We support senior leaders on questions that cut across strategy, organisation, governance, execution and performance. Compared with external consulting, the work is less about producing advice in isolation and more about helping ING make decisions that can be implemented in its real operating context. You will work with senior stakeholders, subject-matter experts and delivery teams across business and technology, often on topics with high visibility and material impact.
Roles and responsibilities
Key responsibilities include:
How to Suceed
To succeed in this role, you need to combine consulting rigour with practical execution strength. That means you can break down complex problems, work comfortably with senior stakeholders, and move from analysis to recommendation to implementation support.
We are looking for a candidate with the following profile:
At least 5 years of experience in strategy or management consulting at top-tier consulting firms (hard requirement)
A Master’s degree
Strong understanding of organisational set-ups and operating models, with the ability to connect strategic decisions to business impact
Strong analytical and problem-solving skills, with a structured approach to breaking down ambiguity and forming clear conclusions
Strong command of Excel and PowerPoint, with the ability to analyse data confidently and turn findings into clear executive-grade management insights
Strong stakeholder management skills, with the confidence to challenge constructively and the judgement to adapt your approach to the context
Resilience, adaptability and comfort working in an environment where priorities can shift and not everything is predefined
Excellent written and verbal communication skills in English; Dutch is a plus
Experience in financial services is an advantage, including familiarity with regulated environments, complex organisations and large-scale change
Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions. (opens in new window)
The benefits of working with us at ING include:
About us
Curious about how ING empowers people and businesses to move forward?
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Questions?
Please visit our Frequently Asked Questions (opens in new window) section to find some answers on questions you might have. If you're questions are not answered, you can also contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter .
ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.
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