You probably remember the best customer journey you’ve ever experienced, and the worst one too. But why is that? What can businesses do to keep you engaged, solve your problems, and make your life easier and more beautiful, not just in one moment, but across every interaction?

“The entire customer journey. One platform”

People move between channels, platforms, apps and physical locations without thinking about it. Wherever your journey starts and wherever it continues, our goal is simple and ambitious: “Enable growing businesses to serve, sell, interact and engage through one Global AI Powered Customer Engagement Platform. We connect conversations, customer data and payments with AI Agents, so that businesses all over the world can grow faster, together.

All our services are fully integrated within our unique business structure, consisting of four business units: Connect, Pay, Live, and Engage.

Now, we’re looking for a Frontend Developer to join the HALO team.

What you will do

CM.com has a single goal in mind for its HALO product: be the number one AI platform for businesses. Focusing on delivering a human experience end-to-end, whether you’re working in our Studio product and focusing on building out your AI ecosystem, an end-user relying on the AI’s capabilities to get what they need, or an employee looking to co-create with AI. CM.com is re-imagining what it means to work on, and with AI.

You’ll be a part of our multi-disciplinary team of 12 people: consisting of developers, data scientists, product designers, and a product manager.

In your first 12 months, you will:

• Work on leveraging the latest and greatest AI models, combine them with our proprietary platform to deliver a human-like UX
• Validate and explore new concepts
• Maintain and scale our existing platform
• Provide a meaningful contribution to the product's technical direction.
• Improve processes using AI, automation and smart tooling
• Make decisions fast, test ideas, and learn from what doesn’t work
• Help shape how this role will look a year from now
• Success is measured by impact, not by perfect plans.

That’s why you ideally have

• Have 3+ years of experience as a software engineer building applications in a production environment.
• Bring solid hands-on experience with JavaScript frameworks like React or Vue, HTML/CSS, and responsive design tools.
• Have an affinity for design: know what you like and dislike, and love exploring how something could be improved and why.
• Demonstrate strong communication skills and collaborate well in a complex, high-pressure environment.
• Maintain a strong product mindset with a focus on iterative software development.

The reality at CM.com

We believe honesty creates better matches. So here it is:

• You work on-site with your team; collaboration happens face to face.
• Priorities shift quickly, and we move forward before everything is finished or polished.
• AI will change how your role looks, fast. Some tasks you do today may disappear next year.
• You’re skilled in using AI tools like Claude Cowork to modernize workflows and stay ahead.
• For this position, we can only consider candidates who already hold a permanent work and residence permit for the Netherlands.

If that excites you, you’ll probably feel at home here. If you’re looking for predictability and fixed boundaries, this may not be the right place.

If you’re passionate about AI and the direction it’s heading in and you have innate drive to make a meaningful, lasting contribution ánd you are eager to build transformative products as part of this ongoing AI revolution: Then this is the perfect role for you.

Every CM.com colleague, connects to our 4 shared values:

Drive and Lead

We value your expertise and professional judgement. You understand the mission of CM.com and feel ownership over your role and its contribution to the bigger picture. You take initiative, make decisions and recognize opportunities. Making mistakes is part of moving forward.

Grow and Learn

Growing Faster Together is not just our purpose, it’s how we work. The growth of our colleagues and our customers is our priority. Our organization is designed to support this through the CM Academy, the Young Professional Program and our own CM Business Adventure, the CMBA. But growth also comes from daily curiosity.

You enjoy stepping outside your comfort zone and you like to experiment, learn continuously and actively share knowledge and insights with others.

Together and Care

At CM.com, we work together. We believe that diverse perspectives lead to stronger outcomes. Diversity is therefore essential to us.

We value the social side of work. We trust one another, show genuine interest and care about one another’s well-being. You are looking for that connection, you prefer being together on-site, sharing ideas, meals, workouts and conversations, and you believe that energy is created by meeting in person.

Speed and Change

For more than 25 years, we have operated at the forefront of innovation. Change is not something we respond to, it’s something we actively drive.
By welcoming AI Agents into our organisation, we fundamentally change how work is done. This allows us to move faster, do more with fewer people and continuously rethink roles and responsibilities. You are comfortable with that reality and want to contribute to progress rather than maintaining the status quo.

Company Benefits

At CM.com, we believe in empowering our people to do what they love, excel at what they do, and make a meaningful impact. As a CM.com club member, you’ll have the following benefits:

• Onboarding: Join our unique 3-days Global Onboarding program in our Headquarters in Breda, a deep dive into the culture of CM.com.
• Healthy food: Daily healthy lunches and snacks to keep you energized.
• Effortless commute: The Shuttle mobility card, commuting allowance and Lease-a-bike options get you where you need to be. We have CM company cars that you can use for client visits as well.
• Invest in your future: A solid pension plan.
• Time off: Recharge with 25 vacation days, plus the option to purchase 10 additional days.
• Own your success: Become a shareholder with our Employee Share Purchase Program.
• Your Development: We support your growth and development through initiatives like the CM Academy, Udemy courses, exclusive meetups with thought leaders, the Young Professional Program, and our own CM Business Adventure (CMBA), ensuring you’re always learning and evolving
• Vitality: Our Vitality Team organizes a year-round vitality program to support a healthy body and mind for all colleagues. Think of stress prevention workshops, ergonomist visit, weekly bootcamps, yoga sessions and our CM sports day.
• Together at CM.com: Weekly drinks, board game nights, karaoke throwdowns, yearly ski trip, and more! We have something for everyone.

Our diverse perspectives fuel innovation and drive us forward. We welcome everyone, regardless of age, background, or beliefs.