Support customers with confidence and care

• You will be the first point of contact for customers, helping them by phone and email
• You will listen carefully, respond professionally, and make sure every customer feels supported
• You will turn questions and challenges into positive customer experiences

Work closely with internal teams

• You will collaborate with teams such as Sales and Technical Support
• You will help make sure customers receive the right answers and solutions quickly
• You will act as an important link between the customer and the organization

Spot opportunities to add value

• While supporting customers, you will also recognize commercial opportunities where relevant
• You will use modern software and systems to work efficiently and effectively
• You will help strengthen both the customer relationship and the business

Someone who enjoys helping people

• You are customer-focused, approachable, and solution-oriented
• You like creating positive experiences and are happy to go the extra mile
• You enjoy working in a role where no two days are exactly the same

A strong communicator

• You speak fluent English and Polish
• You are comfortable communicating clearly and professionally, both spoken and written
• You know how to adapt your communication style to different customers and situations

A team player with the right mindset

• You are available for 32 to 40 hours per week
• You are ready to attend a 5-week full-time training program
• Experience in customer service, especially in a B2B environment, is a plus
• You can work well independently, while also being a reliable and supportive colleague

A strong package

• A salary of €15.28 per hour
• 6.2% pension accrual
• A stable position in an international and growing organization

Flexibility and balance

• The opportunity to work hybrid, partly from home and partly on site in Enschede
• Working hours from Monday to Friday between 8:00 AM and 6:00 PM
• A healthy work-life balance with no weekend shifts

Growth and development

• A comprehensive onboarding and training program to help you start with confidence
• Free access to e-learning and development programs
• Additional learning opportunities through Concentrix University
• Real opportunities to grow both personally and professionally

Because you want more than just a job

• This is a role where you can build valuable experience in an international environment
• You will be part of a company that values development, teamwork, and customer excellence

Because your growth matters

• At Concentrix, we invest in people
• We want you to feel supported, challenged, and empowered to build your future

Because your contribution makes a difference

• Every customer interaction matters
• In this role, you will have a real impact on customer satisfaction and business success

• We know that great candidates do not always tick every box
• If this role is not the perfect fit, we will be happy to explore other opportunities with you within Concentrix

• Apply today and take the next step in your career with DigiKey and Concentrix
• If you would like more information first, feel free to get in touch with us
• Djino Gunzeln 06-10911813