ALDI Store Assistant interview questions

Online application to describe typical interview questions; name a time you delivered excellent customer service, why do you want to work for Aldi etc. Then it was another online pre-recorded video interview of 3 questions. You have time for practice but once you click to answer the questions you get no retakes for the answers. Don’t waffle on! Try and be concise and to the point of the question as you only get about 30 seconds to answer. Questions were; why do you want to work for Aldi, name a time where you gave or received excellent customer service, name a time you had a difficult customer and how you handled it (something along those lines). You can answer the same as you did for the online application. Next day I was invited for a group assessment. This was with 2 other candidates in a group interview by a store manager. We had an icebreaker of introducing ourselves and saying what our favourite Aldi product was. We were then given a written group task of various scenarios, how we would deal with them and how we would rank them in priority. You then discuss this as a group until you come to a collective decision of the order of priority and how it would be handled. This is to see how we work as a team and how we interact and problem solve with each other. There are no right or wrong answers for this! Just go with what you think is right. We were then taken taken into another room individually to speak with the store manager who was really nice and made me very relaxed. It was very conversational and didn’t feel formal at all. She asked what my previous role was like and where I see myself in 5 years, she also asked my availability. Was told I’d get a call in 2-4 days with an answer, and got a call 4 days later with a job offer! Overall very relaxed and smooth interview process.