Amazon Customer Service Associate interview questions

--job was posted on recruiting site --applied online through amazon.com/gp/jobs --received an email confirming interview date --english language proficiency and typing skills test --once that was passed, interview with a manager and HR rep --I knew I was employed within 15 days of the interview --Entire process was conducted electronically besides the 1:1 interview

Completed an online application, was followed up a week later via email to take an online assessment. Passed assessment and arranged a phone interview. Phone interview lasted 15/20 minutes, standard questions about experience and scenarios. Was invited to attend orientation soon after.