Phone screen followed followed by Amazon panel interview. Interviewers will ask stock questions that must be answered in STAR format relating to the Amazon's Leadership Principles. Pros are that you can practice for it and that it is very predictable. Cons are that it is exhausting to have 4 interviews like that back to back.
Interview questions [1]
Question 1
Tell me about a time when you went above and beyond for a customer.
Versant was the first round, from what I remember. Then it was a face to face round of interview with a senior manager. He asked about previous retail experiences, questions about how to keep a customer happy and retian the customer.
Interview questions [1]
Question 1
They asked about my worst retail shopping experience and how it could have been better
Great management, it was a walk in drive and the HR team was able to manage everything well. Enjoyed the process.
All the best to everyone going for the interview.
fairly easy. phone then hiring manager. took a few weeks to hear back and didn’t get the job unfortunately. i will keep trying! amazon is a great company and i think i just need a bit more experience.