I applied through a recruiter. The process took 4 weeks. I interviewed at Amazon (Parijs) in Oct 2024
Interview
Le processus s’est déroulé en plusieurs étapes. J’ai d’abord eu un premier échange téléphonique avec un recruteur pour discuter de mon parcours et de mes motivations. Ensuite, j’ai eu un entretien avec le manager de l’équipe, axé sur mon expérience en gestion de la relation client et en accompagnement
Interview questions [1]
Question 1
Comment réagir face à un client mécontent après une mise à jour ?
Versant was the first round, from what I remember. Then it was a face to face round of interview with a senior manager. He asked about previous retail experiences, questions about how to keep a customer happy and retian the customer.
Interview questions [1]
Question 1
They asked about my worst retail shopping experience and how it could have been better
Great management, it was a walk in drive and the HR team was able to manage everything well. Enjoyed the process.
All the best to everyone going for the interview.
fairly easy. phone then hiring manager. took a few weeks to hear back and didn’t get the job unfortunately. i will keep trying! amazon is a great company and i think i just need a bit more experience.