Concentrix Customer Service CSR interview questions
based on 1K ratings - Updated Jun 22, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
64%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
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Campus Recruiting
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Concentrix interviews FAQs
Customer Service CSR applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Concentrix as a Customer Service CSR according to 4 Glassdoor interviews include:
Phone interview: 25%
Personality test: 25%
Skills test: 25%
Background check: 25%
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It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
I applied online. I interviewed at Concentrix (Londen, Engeland) in Jul 2025
Interview
Very easy, didn't ask many competency based questions, more based on talking about your experience and why you left previous role, they hire in batch so if you sound confident and concise then you have high chance of getting the job
Everything was an online process, from the initial and final interview to the assessment. Sending some of the requirements were sent in via email. Then you will undergo the medical if you passed everything afterwards.