I applied online. The process took 2 weeks. I interviewed at Concentrix (Tampa, FL) in Apr 2018
Interview
First online test with questions, then video online test regarding customer service situations. Another online equipment test to make sure your system is compatible. Phone interview with online access to research , all questions are technology related, operating systems, WiFi connections.
Interview questions [1]
Question 1
What would your last boss say could use improvement on?
I applied online. I interviewed at Concentrix (Curitiba)
Interview
Foi realizado online, com perguntas sobre sua disponibilidade, horário e sobre sua experiência profissional.
A entrevista foi bem dinâmica e rápida.
Te deixam bem a vontade e te tratam com acolhimento e respeito.
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.