I applied online. I interviewed at Concentrix (Toronto, ON) in Feb 2015
Interview
First stage of telephone interview went well, very pleasant Human resource pro at the other end. Friendly and flexible, asking for the same of their employees. Still haven't heard back from them, to see if I made the cut to get to the next step of the hiring process.
Interview questions [1]
Question 1
Where is this on the computer, what is a URL, a USB, etc... Basic computer knowledge questions.
Also, customer service examples, i.e. a difficult situation turned into a positive experience for the client OR what would you do if...
I applied online. I interviewed at Concentrix (Curitiba)
Interview
Foi realizado online, com perguntas sobre sua disponibilidade, horário e sobre sua experiência profissional.
A entrevista foi bem dinâmica e rápida.
Te deixam bem a vontade e te tratam com acolhimento e respeito.
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.