Customer Service Representative applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Concentrix as a Customer Service Representative according to 4 Glassdoor interviews include:
Background check: 25%
Personality test: 25%
Skills test: 25%
Phone interview: 25%
Here are the most commonly searched roles for interview reports -
first of all, i filled the the application then they asked me for some information includig a 1 minute voice note introducing myself then they called me on phone and we did quick interview, that's the first phase
Interview questions [1]
Question 1
indroduce yourself?
what do you do in your free time?
where would you like to travel to?
how will you deal with an angry customer?
I applied online. I interviewed at Concentrix (Bengaluru) in Jul 2026
Interview
Going through resume and knowledge check about windows and adobe. Show know how to pitch in sales. Should know the technical parts of windows and Mac in order to clear the ops round
It was okay. Got a phone call then got invited to do an English language assessment then an interview . It was easy. You get the usual questions in any customer service interview
Interview questions [1]
Question 1
Tell me about yourself and What are your strengths
I applied online. I interviewed at Concentrix (Curitiba)
Interview
Foi realizado online, com perguntas sobre sua disponibilidade, horário e sobre sua experiência profissional.
A entrevista foi bem dinâmica e rápida.
Te deixam bem a vontade e te tratam com acolhimento e respeito.