Concentrix Customer Service Representative (CSR) interview questions
based on 1K ratings - Updated Jun 22, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
64%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
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Campus Recruiting
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Concentrix interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Concentrix as a Customer Service Representative (CSR) according to 4 Glassdoor interviews include:
Personality test: 25%
Phone interview: 25%
Background check: 25%
Skills test: 25%
Here are the most commonly searched roles for interview reports -
It was fairly straightforward and focused a lot on my patience and handling difficult or tedious situations. I don't remember it being very difficult. I’m not sure what else to say.
I applied online. The process took 1 day. I interviewed at Concentrix (Los Angeles, CA) in Mar 2022
Interview
It was quick and painless. A pleasure. The representative was courteous and professional. I found the process on Skype easy to follow. The offer came very quickly after the interview.
They went out on the street to hire people... And that was for a government project with highly sensitive information to handle.
Minimum wage and shifts were ridiculous. Like why work at 6am on Sunday, or finish at 11 or midnight... No concept of weekends for many. No 9-5 for many. Aye right it's a bad one