Concentrix Customer Service (CSR) interview questions
based on 1K ratings - Updated Jul 5, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
65%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
Interview search
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Concentrix interviews FAQs
Customer Service (CSR) applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Concentrix as a Customer Service (CSR) according to 4 Glassdoor interviews include:
Background check: 25%
Personality test: 25%
Skills test: 25%
Phone interview: 25%
Here are the most commonly searched roles for interview reports -
They went out on the street to hire people... And that was for a government project with highly sensitive information to handle.
Minimum wage and shifts were ridiculous. Like why work at 6am on Sunday, or finish at 11 or midnight... No concept of weekends for many. No 9-5 for many. Aye right it's a bad one
I applied in-person. The process took 1 day. I interviewed at Concentrix (São Paulo, ) in Mar 2020
Interview
Primeiro você faz prova escrita, dinâmica e entrevista com RH.
Durante a avaliação escrita são diversos exercícios lógicos, português e matemática e descer como você resolveria um problema específico. Caso você passe nessa fase você precisa resolver um caso de um cliente e apresentar a solução na hora, se você for aprovado, você faz entrevista com RH onde te perguntam sobre sua localidade e experiências anteriores.
Group info session followed by one on one discussion about the role, past experience and skills/strengths etc. Candidates were also played a brief video and asked to fill on some forms.