Concentrix Customer Service Representative (CSR) interview questions
based on 1K ratings - Updated Jun 22, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
64%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
Interview search
1,025 interviews
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Concentrix interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Concentrix as a Customer Service Representative (CSR) according to 4 Glassdoor interviews include:
Personality test: 25%
Phone interview: 25%
Skills test: 25%
Background check: 25%
Here are the most commonly searched roles for interview reports -
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I applied online. I interviewed at Concentrix (Calgary, AB) in Jan 2022
Interview
I find the entire process interesting though long, it was well organized and the candidate was made comfortable. It was on my computer at home but monitored by their technology.
I applied online. The process took 2 weeks. I interviewed at Concentrix (Manilla, ) in Feb 2021
Interview
Everything went smoothly and nothing was delayed from start to finish. Nothing extraordinary or bad which should indicate that things are stable for the company and nothing to worry about.
Interview questions [1]
Question 1
They just asked about your background and what CSR is about