Concentrix Customer Service (CSR) interview questions
based on 1K ratings - Updated Jul 5, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
65%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
Interview search
1,028 interviews
Viewing 626 - 630 of 1,028 Interviews
Concentrix interviews FAQs
Customer Service (CSR) applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Concentrix as a Customer Service (CSR) according to 4 Glassdoor interviews include:
Phone interview: 25%
Personality test: 25%
Background check: 25%
Skills test: 25%
Here are the most commonly searched roles for interview reports -
Telephone round, verbal check, talking to HR and ops round . Communication skills and fluent English and confidence must be there. Pronunciation must be prefect and tell me about yourself is the basic question.
They are not a serious company at all ,I have been contacted by them by phone ,later they sent me an assessment to do , when I sent them . They said me to send CV to make an interview so I sent again . I haven't got a reply so after 5 days I contacted them to have a feedback , they said WITHOUT TELLING ME IN ADVANCE "Your interview is tomorrow at 12 pm " and I told them at that time I couldn't because I was working, they said "find a slot from 10 am to 1 pm "but I told them again my shift work from 8-14 from Monday to Friday so that I could after 2 pm or at weekend at any time, I have never received a reply again .
Interview questions [1]
Question 1
They contacted me by phone but later I never did the interview for the reasons I explained up
It was good. Very responsive recruiter/interviewer. Tho you need to be fast on taking the exams. Exams can be understood quickly. It was pretty good if I would say. Good