Concentrix Customer Service (CSR) interview questions
based on 1K ratings - Updated Jul 3, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
65%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
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Concentrix interviews FAQs
Customer Service (CSR) applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Concentrix as a Customer Service (CSR) according to 4 Glassdoor interviews include:
Phone interview: 25%
Personality test: 25%
Background check: 25%
Skills test: 25%
Here are the most commonly searched roles for interview reports -
Virtual interview process
It takes only 30 min to complete the process.
Once you entered the pin , they will call you for phone virtual interview. You get only one chance to record your answer. No re recording will be done for the audio recording
I applied online. I interviewed at Concentrix (Caïro, ) in Jul 2020
Interview
1st the called me once to test my English level and then we did a zoom meeting online after that I got accepted the interview process was good except that the 1st interviewer he had some spelling issues which was funny
Interview questions [1]
Question 1
General Questions about yourself - to test English level
I applied through college or university. I interviewed at Concentrix (Poona) in May 2019
Interview
It was an easy interview. Past academics doesn't matters. They check your communications skills just that. They will ask you to pronounce few words. Whole process will take at least 2 days, then to take offer you have to sign a bond.