Concentrix Customer Service (CSR) interview questions
based on 1K ratings - Updated Jul 3, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
65%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
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Concentrix interviews FAQs
Customer Service (CSR) applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Concentrix as a Customer Service (CSR) according to 4 Glassdoor interviews include:
Phone interview: 25%
Personality test: 25%
Background check: 25%
Skills test: 25%
Here are the most commonly searched roles for interview reports -
Foi realizado através de duas etapas. Etapa de testes de raciocínio lógico, português e email. Na mesma semana foi feita a entrevista online com duas recrutadoras. Entrevista bem objetiva e direta.
Interview questions [1]
Question 1
O que você considera como um atendimento excelente?
I applied through a recruiter. I interviewed at Concentrix
Interview
First, a few weeks prior, I received a phone call from a recruiter inviting me to come in for an initial interview. When I got there, there were people coming and going. First-round was a group interview--mainly talking about yourself. I believe they just test how well you can converse in the English language. 2nd-round if you pass, you would have gotten a first congratulation letter saying you qualified for the next round. This is when the interviewer showed a picture and I am supposed to explain what I see in the picture. Again, this is a group interview. If you pass this round, again, you would have gotten a letter saying you passed this round. Third-round was a technical computer test, this is just to know how well you know basic computer skills. The fourth round was a one on one interview. I was asked about why I left the company and what I expect with this company. The interviewer said they need a few days to decide and asked me to come back the following week. I came back and got an offer and the same day was a contract-signing.
Interview questions [1]
Question 1
First round: Tell me something about yourself.
Second round: Tell me something about this picture.
Third round: Computer testing
Fourth round: Why did you leave your old company
I applied through a recruiter. The process took 2 days. I interviewed at Concentrix (New Delhi) in Sep 2020
Interview
It was an online interview and very easy to crack.thanks cnx for this great chance again to work again with you. You can register online and fill all your details and give online assesment
Interview questions [1]
Question 1
Describe the wrost scenario you had while working in company