Concentrix Customer Service (CSR) interview questions
based on 1K ratings - Updated Jun 28, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
64%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
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Campus Recruiting
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Concentrix interviews FAQs
Customer Service (CSR) applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Concentrix as a Customer Service (CSR) according to 4 Glassdoor interviews include:
Phone interview: 25%
Personality test: 25%
Background check: 25%
Skills test: 25%
Here are the most commonly searched roles for interview reports -
Easy process read off script and was a basic digital interview with only myself present. Overall good experience so far, would recommend to a friend at this point hoping for a great career with concentrix.
I applied online. The process took 1 week. I interviewed at Concentrix (Calcutta) in Oct 2023
Interview
MCAT,vna and last hr round.So far so good.My interview experience with Concentrix is good.Work culture is an average, people are supportive. First You need to contact a consultancy who ia recruiting for Concentrix
I applied online. The process took 3 weeks. I interviewed at Concentrix (Arizona City, AZ) in Feb 2024
Interview
Wasnt too bad. boring byut ok. Was easy and quick. When i started working, i decided it wasnt for me. the training is not good and they throw you into calls with no practice
Interview questions [1]
Question 1
As a customer service representative give me an example of a time when you set a goal and were able to meet or achieve it