Concentrix Customer Service (CSR) interview questions
based on 1K ratings - Updated Jun 28, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
64%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
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Concentrix interviews FAQs
Customer Service (CSR) applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Concentrix as a Customer Service (CSR) according to 4 Glassdoor interviews include:
Skills test: 25%
Phone interview: 25%
Personality test: 25%
Background check: 25%
Here are the most commonly searched roles for interview reports -
There would be a phone screening/initial interview via phone and you will be asked to answer assessments and if you were able to pass all the assessment, you will be endorsed to the hiring team for final interview.
Interview questions [1]
Question 1
They usually asked the most common interview questions
I applied online. The process took 2 weeks. I interviewed at Concentrix (Valencia, Valencian Community)
Interview
Para prepararte adecuadamente para una entrevista estructurada en cuatro etapas, debes tener en cuenta lo siguiente: la entrevista telefónica es crucial para establecer una primera impresión, la entrevista en persona o por Skype te permite mostrar tus habilidades de comunicación no verbal, los tests de idiomas demuestran tu competencia lingüística y, finalmente, la entrevista con el jefe es la oportunidad para destacar tus habilidades y encajar en la cultura de la empresa. Es fundamental prepararse de manera exhaustiva para cada etapa y estar listo para destacar tus capacidades y experiencia.
I applied online. The process took 2 months. I interviewed at Concentrix (Jogjakarta, ) in Apr 2023
Interview
The interviews run smoothly but a bit hard so we have to getting more serious when we wants to held the interview sessions. This company also known as a good company so if you worked here, you will not dissapointed and will get really best experiences