Concentrix Customer Service Representative (CSR) interview questions
based on 1K ratings - Updated Jun 22, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
64%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
Interview search
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Concentrix interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Concentrix as a Customer Service Representative (CSR) according to 4 Glassdoor interviews include:
Skills test: 25%
Phone interview: 25%
Personality test: 25%
Background check: 25%
Here are the most commonly searched roles for interview reports -
Entrevista realizada em grupo, depois se aprovado, particularmente. Necessário realizar prova de raciocinio lógico e português. Durante o processo seletivo são realizadas perguntas gerais como em qualquer outra entrevista .
I applied in-person. The process took 2 days. I interviewed at Concentrix (Alabang) in Nov 2022
Interview
I applied onsite as a CSR. The people there onsite are nice to me. The interview happened the other day and it is online. But the interviewer is quite irritated and somewhat angry when asking questions. I'm just surprised since this is my first time to encountered an interviewer like that. LOL
Interview questions [1]
Question 1
Tell me about yourself? How will you react or what will you do if someone put pressure on you? How long will you stay here in the company?
I applied online. I interviewed at Concentrix (São Paulo, ) in Sep 2022
Interview
super tranquilo e confortável. Foi uma ótima entrevista, não durou muito tempo, fui muito bem acolhida, e os recrutados foram muito simpáticos e profissionais, me explicaram cada detalhe muito bem, foram pacientes e me deram total abertura para falar sobre minhas experiências anteriores
Interview questions [1]
Question 1
pontos fortes e a melhorar, teste de inglês e espanhol