I applied online. The process took 1 day. I interviewed at Concentrix (Peterborough, ON) in Jan 2019
Interview
Not too many questions, not based on the actual job duties you are asked to do. I understand they need to maintain a level of confidentiality however more communication during the interview would have been better.
I applied online. I interviewed at Concentrix (Toronto, ON) in Apr 2023
Interview
I had to go through a series of tests like network test, typing test, on job virtual simulation and video assessment interview. Finally, they give you a verbal and written offer if you qualify.
Interview questions [1]
Question 1
They asked general customer service behavioural and situational questions.
I applied through an employee referral. I interviewed at Concentrix
Interview
Interview was interactive, normal situation based “tell me a time when you?” Kinda questions usually related to customer service. The recruiters are nice and they won’t put you under unnecessary pressure. There were 2 interview sessions and the recruiter will tell you what to expect.
Interview questions [1]
Question 1
-Tell me a time when you went over and beyond for a customer -how do you deal with an upset client