Conduent Customer Care Representative interview questions

Brief, Precise, and to the point. It is a call center job so it is catered towards call center situations, and scenarios. If you can handle fast pace environments that handle assisting customer or troubleshooting issues; then the interview will be a breeze.

Quick application. Was hired after completing typing test and customer service test. First day I was scheduled to work they told me and two others that our background checks hadn't processed yet so we'd have to come back the following week. A couple days later they emailed the required paperwork which I completed. Came back to the office the following Monday and was told I needed a drug test before I could start. Now I have to wait another full week to begin.