I applied online. The process took 3 days. I interviewed at Conduent (Naperville, IL)
Interview
When Conduent was still RSA, the interview process was like a cattle call. A group of about a dozen applicants was convened, showed a video, and broken into groups. We were then divided among interviewers, and had brief one-on-one interviews. Also included were typing tests that assessed our abilities to both ask questions from a script on a computer screen AND assimilate the applicant's response in our typed answer (on another computer screen). At the conclusion of mine, I was offered the job.
Interview questions [1]
Question 1
I was asked questions that placed me in various scenarios I might encounter while on the phone with a client. I was also asked several more standard interview questions, such as my pharmacology background, how my previous work history tied in with my suitability for this job, and so on.