Enterprise Mobility Management-Trainee interview questions

applied online. waited about two weeks. Got a call for a screening interview. Interview in Garland, Texas. I am an old guy. 52 years old. Twenty-five years teaching school. Second careering. Get it? I'm happy to say the young lady- who is celebrating her 30th birthday this week was friendly, respectful, personable, professional. "Us Old Guys" have to take a deep breath and adjust our attitudes when we go in. In this case, the interviewer was helpful. Of course, she asked the standard screening questions you can find in any book: a time when you had an irate customer.... a time when you made a successful "up-sale" a time when you had to make a difficult leadership decision Enterprise is a privately owned company that has been in the family since 1957..... they don't have to apologize for their dress code! or hairstyle!! Wear a business SUIT! Get a haircut!

Phone interview (screening) consists of typical and basic questions regarding career history and your resume. From there, I had a 1-1 interview with the HR district manager. This interview consisted of more detailed sales questions such as "tell me about a time when u dealt with a disgruntled customer and how you dealt with it" and "tell me about a time when you met or exceeded a sales goal, and explain how you got there". I was not as quite as prepared for these detailed sales questions as I should have been and found myself stumbling around for answers. Either way, I didn't "click" with the woman interviewing me, she was very cold and seemed to be in a bad mood. So I didn't feel good about the interview from the start.