I interviewed at Foundever (Stratford-upon-Avon, England)
Interview
Simple Introduction to managers, tour of the office, some shadowing of someone doing job you applied for, short interview with some general questions. Interview throughout had impression they were to give me the job at the end.
It went well, I was hired even though I have no prior experience in being customer service representative. I'll start this October hoping that I'll learn a lot and have a fun experience
I applied online. The process took 4 days. I interviewed at Foundever (Londen, Engeland) in Sep 2023
Interview
Email from recruitment containing a simple written scenario-based test to complete. Followed by online interview with manager and assistant manager from the portfolio you would be working on. Then I was invited to attend a ten-minute informal chat with two managers from the client account company, which was actually a second interview. This was all done within the space fo a few days. I had actually decided at the second interview stage that I would not accept any offer having read some awful online reviews from workers but you can either log into your online job application account with them to find out the result of your interviews or you can wait for them to contact you via email. Overall it was a very quick and easy process with some nice and friendly people.
Interview questions [1]
Question 1
Has there ever been a time when you had to say no to a customer and not been able to give them what they wanted.