It's not well prepared. You'll wait hours for interview. There's a lot of process need to do, like exam, then after taking exam there's a screening then if you failed the exam you can retake it, but you need at least good internet connection and you need to provide microphone
I applied online. I interviewed at Foundever (Haiderabad) in Aug 2023
Interview
They conduct assessment in 1st round. 2nd round is again a assessment link provided with some customer support question and answers in MCQ form and aptitude questions 3rd one is the last round interview .
Interview questions [1]
Question 1
Self Introduction? Why you choose bpo as a career growth?
They request about previous experiences as customer service representative and if you pass the first part there is a second interview about the language skills. If you pass the interview speaking fluently enough it is done!
Interview questions [1]
Question 1
How many tickets did you manage to solve per day in your previous job?