Foundever Customer Service Representative (CSR) interview questions

It's a situational questions, it's more on critical thingking skills and your reasoning how well you manage particularly handling clients. You'll be given a 30 seconds thingking time and a minute to answer, but maybe depending on the interviewer, the HR perhaps.

Sitel Group interviews for the remote customer care positions are done virtual. Your average interview looking at yourself on camera is a bit odd but overall your typical interview! Smile,be confident,& you’ll nail the interview. Congratulations claim that you have it before you even interview & the job is yours !