Foundever Customer Service Representative (CSR) interview questions

First step was an online Psychotechnical test, at the end they ask me to record my voice in English and French, then they proceed with an online one on one interview.

First I was reached out by a recruiter that presented me an offer, we have a nice conversation, passed that stage and scheduled a meeting with the manager of the position. At the day and time of the interview with the manager of the position, the manager was complete unprepared, unempathic and constantly distracted. I felt straight away that was there just to be a number to the recruiter and not actually to be considered to the position.