I applied online. The process took 1 week. I interviewed at HCLTech (Colombo, ) in Dec 2025
Interview
Applied for one role, called for another role with different requirements. First level interview went smoothly, HR team assessed communication skills with a one-on-one chat. Second level technical interview was not as accommodating, too many technical questions and bland scenario-based Q&A. Understandable that they required individuals with some know-how on certain theoretical industry knowledge, however, some questions felt like "gotcha"-type where it felt like you were actively being targeted at your weak points. Zero updates/follow-up on performance in interview or final decision.
Interview questions [1]
Question 1
People nowadays, especially in the corporate/workplace context, refer to having stress related to workload, finding proper work-life balance, etc. What are your thoughts on this, and do you have a way of dealing with such stress?
I applied through college or university. I interviewed at HCLTech (Thiruvananthapuram) in Jun 2026
Interview
The interview round went reasonably well. I answered questions on my background, hobbies, technology, and hometown. I faced a brief network issue initially, which affected my confidence for a moment, but I recovered and completed the interview. Overall, it was a good learning experience, and I am hopeful about the outcome.
I applied online. I interviewed at HCLTech (Colombo, )
Interview
Interview held on online. It was good . asked few questions about expiriance and real-world scenarios. and asked about past experiences. and expectation and salary things. it was not hard interview
They asked why I was interested in the Service Desk Analyst role and also checked my basic knowledge of tools like MS Outlook. Some scenario-based questions were asked, such as how I would handle a network-related issue reported by a user.
Interview questions [1]
Question 1
They asked how I would handle a situation where an end user is frustrated due to a recurring technical issue and how I would communicate the resolution to them.