I applied online. The process took 3 days. I interviewed at IKEA (Sydney)
Interview
Invited to attend initial interview with team leader, laid back. Questions based on experience.
Invited back for second interview with customer relations manager at Tempe, Sydney. Manager failed to come out for interview, made to wait for an hour, very unprofessional. Then told by a team member that the interview is cancelled.
Called back later by manager for phone interview and repeatedly questioned as to why I want to work for IKEA and which position I had applied for. Manager seemed confused and unorganised. I was informed the position is now Christmas Casual (no mention of this before). Told to be ready to start in a week.
Recevied email 2 days letter saying unsuccessful. Over poor and very unprofessional manner displayed by IKEA.
Interview questions [1]
Question 1
How have you handled customer complaints previously.
you apply and then within a week get notified if you have an in person interview. the interview lasts thirty minutes and then you will know within a week or so if you have the job
Interview questions [1]
Question 1
A question on a time you made a mistake and what you learned from it
In person- mention about all the values and how it a lines with your everyday life. Also mentions sustainability and live lagom. They may also be a group interview as well
Interview questions [1]
Question 1
What was a time you providing good customer service ?
I applied online. The process took 3 weeks. I interviewed at IKEA (Warrington, North West England, England) in Oct 2020
Interview
I first had to complete 2 video answers to 2 questions which were done virtually with no one interviewing. Once I had passed that I then completed a video interview with a manager. It was very quick.
Interview questions [1]
Question 1
Video questions were why IKEA and what I could bring to the job. I was asked questions like what could I bring to the wonderful every day at IKEA, and how I would deal with customers and such.