Customer Service applicants have rated the interview process at Klarna with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 25% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Klarna overall takes an average of 39 days.
Common stages of the interview process at Klarna as a Customer Service according to 1 Glassdoor interviews include:
Phone interview: 50%
Personality test: 50%
Here are the most commonly searched roles for interview reports -
Mon premier contact a été un appel avec la recruteuse, au cours duquel elle m’a présenté le poste et m’a expliqué le déroulement du processus de recrutement. Après cet échange, j’ai dû passer un test de logique en ligne. Ce test se déroulait en direct, et elle m’observait simultanément pendant que je répondais aux différentes questions, ce qui ajoutait une certaine pression et une dimension d’évaluation supplémentaire.
I applied online. The process took 4 weeks. I interviewed at Klarna (Stockholm, ) in Oct 2019
Interview
They always first do a first screening with this type of IQ tests so no matter which role you apply for, if you don't pass that test you'll not be considered for the rest of the process.
I applied online. I interviewed at Klarna in May 2022
Interview
I was recruited by a recruting company, and they did the pre-selection. Then I did a logic test (see youtoube videos for klarna logic test) and after I passed that I had a interview with someone from Klarna.
A language test was required for everyone who was not a native speaker but learned the language of operation as secondary or third language.
Language Test (if you work in another language)