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      Customer Support Interview

      Feb 13, 2019
      Anonymous Interview Candidate
      Berkeley, CA
      No offer
      Negative experience
      Easy interview

      Application

      The process took 1 week. I interviewed at Navan (Berkeley, CA)

      Interview

      Very poor experience and abysmal communication. I interviewed with two people at the company, then was given a verbal offer. I was then invited to fly out to visit the office I’d be relocating to, and after sending the hiring manager my availability as requested, I was completely ghosted. I followed up again, and was told that the role had been “put on pause” despite it still being visible on their jobs page. To anyone reading this: don’t make someone an offer then rescind it without giving a valid reason. Much less, don’t ever stop communicating with your candidates just because things change. Be honest and transparent. Overall, I’m glad I didn’t get an offer because their hasty hiring decision and amateur communication showed a high degree of immaturity and inexperience despite their “leadership” team being very seasoned.

      Interview questions [1]

      Question 1

      Tell us why you’d make a great fit for this role.
      Answer question
      1

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