I applied in-person. The process took 2 months. I interviewed at Starbucks (Pittsburgh, PA) in Jun 2010
Interview
I was interviewed four times -- once at an open call; once over the phone; once with a store manager; once with a regional manager. I have never not gotten a job I applied for, but I did not get this one ... so take my review with a grain of salt. I believe that the regional manager felt threatened by me because of my education level, although I consider myself very down-to-earth. However, she was younger than I am and I think more inexperienced.
I applied online. I interviewed at Starbucks (Fairfield, CT)
Interview
5 interviews, originally started with in-person interviews with a Manager and DM who thought my skill set was translatable to Store Manager Training. DID NOT have prior retail/food experience, but lots of sales, marketing, PR, communications, sales training etc. Over the course of 2 months and 4 phone interviews was told they were going with candidates with prior retail/food experience, clearly did not have this upfront. Don't bother unless you have prior cookie cutter experience. Phone interviewers seem very limited in understanding and scripted.
Interview questions [2]
Question 1
How many people have you trained in sales, how many people are you accustomed to presenting to?
The people interviewing are "Talent Acquistion Managers" - believe this is the new trend in many companies. My take is that they have programmed ways of scoring, that they don't really LISTEN to what you are saying, particularly if your experience if from another field. Don't seem to understand that other "sells" are far more complex.
I applied online. The process took 5+ months. I interviewed at Starbucks (Mashpee, MA) in Apr 2012
Interview
I was hired actually by the district manager at the time. the store was gong throw a SM switch so the district manager was doing the interviews: Since i had prier experience working in a grocery store operated Starbucks through a license agreement I could already answer specific question; if in this situation with a customer, what would you do? how do you go about making this drink? why Starbucks? and basically know all the questions you answered during the online questionnaire when applying for Starbucks over their website
Interview questions [1]
Question 1
Not too many, like I said I've had 4 years of experience from inside a grocery store Starbucks, which is run by the grocery store, not Starbucks, so I never had the real Starbucks experience.