Customer Service Agent applicants have rated the interview process at TP with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent roles take an average of 3 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 31 days.
Common stages of the interview process at TP as a Customer Service Agent according to 1 Glassdoor interviews include:
Phone interview: 100%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 days. I interviewed at TP (Boekarest, ) in Apr 2018
Interview
Easy and fast process, nothing to worry about. Everyone was very friendly and helpfull.
We had to finish a written test with different categorys and questions.
All in all it was a quick process.
I applied online. I interviewed at TP (Lissabon, Lissabon) in Mar 2020
Interview
First Online test to test English knowledge, transcription, and foreign language knowledge. Then an agent from Teleperformance calls and asks you questions on why you want to work for the company and what previous skills you have.
Interview questions [1]
Question 1
Why Teleperfomance and why Customer Service? In what previous roles have you had to deliver customer service.
I applied through a staffing agency. The process took 2 weeks. I interviewed at TP (Athene, , Attika) in Sep 2019
Interview
Sono stata contattata da una recruiter che in seguito mi ha proposto il progetto più adatto in base alle mie preferenze e capacità e alle esigenze dell'impresa.
In seguito ho effettuato il colloquio, di circa 40 minuti, con il team leader.
Interview questions [1]
Question 1
Parlami di te.
Perchè vorresti lavorare in questo Paese?
Perchè dovrei scegliere te rispetto ad un altro candidato?