Customer Service Agent applicants have rated the interview process at TP with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent roles take an average of 3 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 31 days.
Common stages of the interview process at TP as a Customer Service Agent according to 1 Glassdoor interviews include:
Phone interview: 100%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at TP
Interview
Group interview with 1 on 1 interview at the end. Spelling and comprehension test, listening test then the 1 on 1 interview. Lasts about 1 - 2 hours in total.
Interview questions [1]
Question 1
Think of a time you gave outstanding customer service.
I applied online. The process took 1 week. I interviewed at TP (Maastricht) in Nov 2017
Interview
Most unprofessional approach and attitude. Applied online. Got a first appointment for a Skype interview, which they did not keep. Second approach to schedule another date. Before that being asked to translate a short text into the targeted language. Needless to say that they ditched the second fixed appointment as well.
I applied online. I interviewed at TP (Grand Rapids, MI) in Jan 2015
Interview
You go into the recruiting office and you take a test. When you're done taking the test you wait about 30 minutes before someone speaks to you. They pull you through two interviews in one day and all in total you sit there for 2 hours just to finish the interview process.