Customer Service Agent applicants have rated the interview process at TP with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent roles take an average of 3 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 31 days.
Common stages of the interview process at TP as a Customer Service Agent according to 1 Glassdoor interviews include:
Phone interview: 100%
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I applied through an employee referral. I interviewed at TP (General Santos City) in Apr 2025
Interview
It is a given that every applicant is nervous during an interview. But our interviewer was humourous, strict and kind enough that my nerves calmed down. He is professionally patient to listen to each the applicant's background and work history.
Interview questions [1]
Question 1
Are you willing to work full time in teleperformance?
I applied through a staffing agency. I interviewed at TP in Mar 2025
Interview
The interviewer asks questions about me, and also asks about my job experience as well as my thoughts about customer service. And I have give my part by answering the questions that was asked by the interviewer
The interview process was fairly easy and uncomplicated. You have to attend about 2 meetings, where one of them is to test your writing skills. Then you hear back from the company whether you were accepted or not and to provide you with a contract to sign/get your employee information.