Customer Service Agent applicants have rated the interview process at TP with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent roles take an average of 3 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 31 days.
Common stages of the interview process at TP as a Customer Service Agent according to 1 Glassdoor interviews include:
Phone interview: 100%
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I applied in-person. The process took 1 day. I interviewed at TP (Bogotá, Bogota) in Jul 2024
Interview
The interview process was very fast and easy, all the people were kind and they make me fell comfortable and respected, the process was so fast but there were some mistakes with the information and that were a little bit confusing.
Easy to follow questions , paying attention to the questions , they are analysing your pronunciation , as well as how quick -witted you are
Scenario based questions
Ethical based questions
Interview questions [1]
Question 1
They asked me to read a text script to check my pronounciation
Easy interview process. There will be just a phone interview and if you qualify your file will be sent for background check. I had applied through a reference but people get it directly as well.