Customer Service Representative (CSR) applicants have rated the interview process at TP with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 58.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 22 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 31 days.
Common stages of the interview process at TP as a Customer Service Representative (CSR) according to 4 Glassdoor interviews include:
Phone interview: 14%
One on one interview: 14%
Group panel interview: 14%
Skills test: 14%
Drug test: 14%
Presentation: 14%
Background check: 7%
Personality test: 7%
Here are the most commonly searched roles for interview reports -
After assessment, you will be interviewed by recruiters. The interview process is easy. They will just ask about your experiences. It only lasted for more or less 20 minutes. Just be yourself and be confident.
Interview questions [1]
Question 1
Common questions like tell me about yourself and experience
I applied through an employee referral. The process took 1 day. I interviewed at TP (San Salvador) in Oct 2018
Interview
They asked general questions about myself and my personal interests. What were my expectations about the role? Questions to determine if I had some related skills to the position and field.
Interview questions [2]
Question 1
How would you solve this issue for X customer? They need the package because it contains medical supplies.
Two interview rounds,one offline and operation round online and one assessment online.it was an easy process.total one day process or sometime it took two days. Good for freshers to join this company.
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.