Customer Service Representative (CSR) applicants have rated the interview process at TP with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 58.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 22 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 31 days.
Common stages of the interview process at TP as a Customer Service Representative (CSR) according to 4 Glassdoor interviews include:
Presentation: 14%
Phone interview: 14%
Drug test: 14%
One on one interview: 14%
Skills test: 14%
Group panel interview: 14%
Background check: 7%
Personality test: 7%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at TP (Manilla, ) in Sep 2021
Interview
I have been interviewed via online platform during pandemic time as we are not allowed to do a face to face interview for the safety of each other, interviewer was nice, understandable and organized during the interview process. Questions are all situationary that was easy to understand and answer.
After assessment, you will be interviewed by recruiters. The interview process is easy. They will just ask about your experiences. It only lasted for more or less 20 minutes. Just be yourself and be confident.
Interview questions [1]
Question 1
Common questions like tell me about yourself and experience
Two interview rounds,one offline and operation round online and one assessment online.it was an easy process.total one day process or sometime it took two days. Good for freshers to join this company.
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.