The process took 4 weeks. I interviewed at The Home Depot in Dec 2010
Interview
After applying online, I was contacted for a screening interview by phone with the central career center; this was a fairly short interview asking customer service questions (e.g., tell us about a time when you went above and beyond to help a customer). A few weeks after that, I was contacted by the store, and had an in-store interview. This interview had similar customer service questions. A few weeks after that I was offered an hourly part time position, which I accepted.
I applied through an employee referral. The process took 2 weeks. I interviewed at The Home Depot (Atlanta, GA) in Nov 2010
Interview
I had a conversation with an employee, who recommended me for the job. After several weeks I was called for a formal phone interview, after which I had a 3.5 hour interview, with a panel interview, a test, a role-play, and an individual interview with the department head.
Interview questions [2]
Question 1
We have an emphasis on diversity. What was an incident in the workplace where someone told you they had been treated unfairly in a discriminatory way, and how did you handle the situation?
You are on deadline, and your boss is out of town. The SME on your job tells you that, due to safety considerations, your project has to be revised. The due date is in a week. How do you handle the situation?