they asked about my education and experience. They mostly seemed interested in my personality and how I worked with others. They seem to have a very tight knit staff.
Account Service Representative Interview Questions
188 account service representative interview questions shared by candidates
What exactly does this position consist of? What is it that you want your successful candidate to do?
What do you think about accountability in a sales organization?
Are you willing to drive a lot are you willing to travel are you afraid of doctors can you speak well tell me a time when you showed great customer service blah blah blah blah
If I asked your current manager to tell me 1 thing you can improve on, what would it be?
Explain how to diffuse a difficult caller. How do you handle a stressful situation. What is time management look like. Who can you block outside distraction in a remote role.
Why do you want to be work as a call center agent? (casual follow-up question)
Do you have a preference in shifts?
Is it ever okay you jeopardize you integrity to close a sale?
The trick question is any time the word 'Integrity' is mentioned. "When is honest not appropriate in a business situation" Honesty is always appropriate.
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