1.HR: Basic questions regarding your background, motivation, exp salary, and other personal info. 2. Hiring Manager: Chit-chat and introduce their team and work, some deep questions regarding your CV and tech skills, also scenario questions and personal motivation.
They asked me more about conflict management.
First ,I had to introduce myself and the questions were based upon my project and few were on OOPS concepts and programming languages.
Some basic SQL questions were asked.
1) Common questions about customer support 2) They will check on email writing skills 3) Chat flow and troubleshooting processes (If you already worked in support environment) 4) They will test if the candidate is really interested in learning new things
Tell me something about ypurself
Resume and basics.
Other basic SQL and technical questions.
Tell me about yourself.
The role was based on knowledge on linux, so many questions were based on that. Also since its on technical support, strong communication skills is necessary.
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