The interview i had was set up to be a flowing conversation, more than a set of questions, asking me about myself and how i came to be there. The interviews now can vary greatly so it is hard to give an example of a typical question.
Call Centre Interview Questions
690 call centre interview questions shared by candidates
What is customer excellence and how ensures CBA vision?
Ana called and asked about CBA credit card offerings. What three questions you will ask her before giving information?
Tell us more about yourself.
What are you looking for in a work environment?
Describe a time when you have gone far and beyond your responsibilities
When did u face a difficult situation and how you dealt with it.
Where do you see yourself in 5 years
tell me a time where you set yourself a target
What is your strength and weakness?
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