Tell me about a time you encountered conflict in the workplace.
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1) What is a situation in your past experience where you have had to deal with customers in a professional work environment, and would you be able to deal with being around hundreds of customers at a time. 2) Provide a scenario where you would be able to diffuse a bad situation with an upset/angry customer and what tactics did you use to do so. 3) Describe how you were able to maintain good and clear communication at previous work places. 4) There may be several varying tasks/responsibilities that you will be asked to do on any given day as well as different shift locations and times. Will this be an issue for you and how have to handled this in previous jobs.
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