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Client Services Coordinator Interview Questions
3,681 client services coordinator interview questions shared by candidates
Tell us about a time where you had to face a difficult situation and how did you deal with it?
How do you respond to client facing a problem?
Standard interview questions about my experience and brands I worked with. Had to describe a time I worked with a difficult client.
We discussed my job experience as the position was a jr position and I have more than 10 years of commercial exprience. Skills required for the position and excel
Experience of customer service in fast paced environment
Leading questions such as Tell me about a time that...
After the initial phone interview, the corporate HR recruiter sent me a 75 question behavioral/personality survey and a 200 question test somewhat similar to an IQ test. I was asked to return both by the next day and informed that the 200 question test alone would take approximately an hour and a half. The behavioral/personality survey was very standard, posing different situations, ranking them from 1 to 5. But the 200 question test? All I can say is thank goodness I was at home and had access to online algebraic calculators and whatnot or I would have been doomed. Rather than being arranged in the typical style of an IQ test, this one was divided into sections: Spelling, Vocabulary, Grammar, Math, and Logic. Each section started off with super easy, very basic questions, such a 2+2 and progressed to extremely complex algebra and geometry that went way beyond anything I'd come across, even in college. All questions were multiple choice, by the way. I am definitely a spelling, vocabulary and grammar person, so I was confident in my ability to answer the majority of the questions in those sections, even though they also progressed to quite a complex level. But math is not my thing at all. I barely scraped by in high school and college algebra. In the 20 plus years that I've been out of school, I have never once needed to know anything about the Pythagorean or any other theorem or equation or fraction-solving formula. But to pass that test, I needed to know those kinds of things for some of the questions. I just copied and pasted the whole equation into an online algebra calculator, hit enter, and had my answer. I really felt like the 200 question test was excessive after only having a phone interview and not even knowing if I would be invited for the first in-person interview until I completed the test and scored a passing grade.
Tell me about yourself
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