Client Services Coordinator Interview Questions

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A client calls needing to submit a new diagnosis but they get distracted (interviewer lists random things the client might be telling me about). You have to get in 65 calls a day and it seems like they could go on for a while. What do you do?
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Client Services

Interviewed at Citizens Disability

2.9
Aug 27, 2015

A client calls needing to submit a new diagnosis but they get distracted (interviewer lists random things the client might be telling me about). You have to get in 65 calls a day and it seems like they could go on for a while. What do you do?

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