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Customer Care Associate Interview Questions
21,639 customer care associate interview questions shared by candidates
In my exit interview I was asked to give a statement on the company. I told them I had far too much respect for the customers to treat them they way this company was asking me to. 'For Profit' Healthcare only cares about their bottom line and not the health of their customers or their employees.
What makes you a good fit for the position
what would you do if you saw a health care aide performing a lift/transfer by themselves? (two people are ALWAYS required when lift and transferring)
Shared information about their customer service.
I was asked to correct an excel file containing 5000+ records that a client had accidentally done a sort on, mixing columns.
Do I like helping animals.
Do you like cars?
Brief introduction of the interviewee
How I could contribute to the unit; How well I could handle conflict (detailed response expected); how would I handle a medication error; Why did I want to work for Mayo
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