Questions were a mix based largely on the presented challenges which helped show current knowledge and capabilities, with the expectation the candidate isn't the expert necessarily. Good focus on soft skills questions in relation to customer interaction, including working through past strongDM tickets.
What is one of your greatest achievements?
Tell me about a time where you had a negative experience with a customer and what you did to resolve it.
Design a Story on Times, that must contain and use specific actions.
Walk me trough troubleshooting a ticket ?
What should you do when you don't know the answer what clients asks?
Explain containers to your grandmother
Describe your current job
What is your technical background with SQL queries?
Describe your past experiences with telecom.
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