Choose a game and describe how you would explain it to someone that didn't know anything about it
Customer Support Advocate Interview Questions
136 customer support advocate interview questions shared by candidates
Tell me about a time you had an angry customer and what did you do
What projects have you been working on in the past 3 years and what have you liked and what have you not liked about those projects.
What’s the biggest impact you’ve had in your current or pervious role?
What do you think are the pros and cons of working remotely at the individual, team, and company level.
What do you like about your current job that you'd like to find here?
Recruiter: Salary Range Written Test: Create a logic jump. Respond to request for swag. Respond to cancellation request. SF Team Members: Previous experience. Outside interests. Manager of Customer Success ( Barcelona ): Type(s) of managerial style(s) you prefer. VP of Customer Success ( Barcelona ): Questions from the VP bordered on "gotcha" questions to what I term "inferiority complex" questions ( i.e., Why would someone with your experience be interested in working at Typeform? ) Not sure if it has anything to do with the recent exit of employees from the company or if that is just the VP's style. My overall experience was that the VP lacks the qualities the company purportedly seeks in candidates: professionalism ( she excused herself before the interview was completed, interrupted responses, curt when asking for clarity on unclear information regarding team makeup ). If you are considering interviewing with this company, I would consider carefully the other reviews for the company, not just my experience.
What does excellent customer service mean to you?
Tell me about previous roles where you had. difficult customer and how you dealt with it?
What if anything do you know about our company?
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