They created a scenario in which interviewer was assumed as angry customer and I was acting as CSA in which I need to calm down the customer without loosing his trust over Amazon.
Customer Support Associate Interview Questions
762 customer support associate interview questions shared by candidates
What is customer support according to you ?
Tell us about yourself? What do you know about this project? Some technical questions from/regarding the previous test
What is aml process is banking
1.Tell me about yourself/education/experince. 2.Tell me about customer experince that you face. 3.Why you want to work at this possition. 4. Tell me how you can manage multi-task .
1. Why we should not hire you?
Describe a color to a blind person without telling me what the color is.
Do you have Zendesk experience.
I was asked why I chose NeoDocto for internship
How would I rate my skills.
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